Thursday, 13 December 2012

"All That Glisters Is Not Gold: Web 2.0 And The Librarian"


Anderson’s editorial “All That Glisters Is Not Gold: Web 2.0 And The Librarian,” appeared five years ago in the December 2007 issue of the Journal of Librarianship and Information Science. It was intended to promote discussion on "rationalizing the implications" of Web 2.0 for Libraries. In the wake of the accelerated pace at which the digital world is evolving, Anderson’s editorial seems quaint, even nostalgic. It predates the Gibbon-esque Decline and Fall of social media (see below), the financial crisis of 2008 (and beyond), the hacktivist group Anonymous, and the Mexican standoff between Copyright Lobbyists, Copyleftists and Peer-to-Peer Pirates.



As part of his definition of Web 2.0, Anderson rightly highlights the constant iteration cycle common to Web 2.0 services as an important characteristic. The evolving nature of information within this context has been one driving forces behind the exponential increase in its usage. For example, English Wikipedia is edited on average 180,000 times every day72 hours of video are uploaded to YouTube every minute and an average of 4,000 tweets are created every second. In simple terms, the internet you use tomorrow will be a vastly different place from the internet you use today. In 2011, Ian Hickson announced that HTLM5 would from then on be known as HTML, as the working group was preparing for the next iteration in the HTML standard before the previous iteration had even been published (Hickson, 2011). The speed at which the living Web grows and evolves is the thrust of Anderson’s conversation about Libraries as part of the Web 2.0 phenomenon. Information professionals are being asked to grow and evolve at the same pace, though as some point out, such speedy professional development is unsustainable; 
“One person captured the difficulty of fitting professional development into a busy schedule: “I could always learn more about everything I do, but there are serious time constraints.” Five people recommended that they or their coworkers should be cloned.” (Burke, 2009, p. 7)

All Your Data Are Belong To Us

Perhaps the most interesting eventuality Anderson overlooked is the maleficence of institutions and organisations in possession of user-generated data. Profiteering from freely given private data is a grave concern at the moment. Telefonica’s Dynamic Insights, selling anonymised data from mobile phone customers is one example, as are Facebook’s shaky attempts to monetise social media. No one could have anticipated the leviathan that personal digital data would become. With each keystroke our ‘DigitalDossier’ becomes fatter with exploitable data. To use Anderson’s term, not every river of users enjoys being “fished.” Though just because there is more data to fish from, doesn't necessarily make the fish more edible. For every credit card purchase there are hundreds of tweets about the weather, instagrams of breakfast, and seemingly indecipherable acronyms (YOLO, IMHO, BRB, etc).

Anderson incorrectly dates and attributes the invention of the term Web 2.0 to Dale Doughtery in 2004. In fact it was in 1999 that the term first appeared in the April issue Print Magazine (DiNucci, 1999). It was in this article that DiNucci began to use the term and to explore what the next iteration of the World Wide Web might look and feel like; and importantly predicting web pages that would behave like applications. If Berners-Lee first proposed what would grow to be the World Wide Web in 1989 and DiNucci anticipated Web 2.0 in 1999, it follows that the next iteration may be already taking place. In fact the seeds for the Semantic Web (or Web 3.0 as it is sometimes known) were planted at about the same time as those for Web 2.0 – some ideas just take longer to germinate (Bikakis, Tsinaraki, Gioldasis, Stavrakantonakis, & Christodoulakis, 2012). O’Reilly (and Anderson) emphasised user generated data such as peer production, folksonomy and viral marketing, as central to the idea of Web 2.0 (O'Reilly, 2005). Indeed, the big names in the Web 2.0 game wouldn't exist were it not for their users, who steadfastly contribute the very content that makes each service useable and worthwhile. The next step, developed by the W3 Consortium is the removal of human effort from the equation entirely. The Semantic Web is conceived of as the sum of all data available, processed by machines instead of people (Berners-Lee, Hendler, & Lassila, 2001).

While Anderson’s comments on the place of Web 2.0 in Libraries were intended to generate a fruitful discussion on the merits of novel technology in the information services industry, the conversation about Web 2.0 and Libraries ended a long time ago. Predictions about the way that Web 2.0 would change our lives, for better and worse, Where Web 2.0 relied on users to generate the data, create the connections and rank the significance of that data, the Semantic Web computes this for us. What does that imply for information professionals working in Libraries?

References

Berners-Lee, T., Hendler, J., & Lassila, O. (2001). The Semantic Web: A new form of Web content that is meaningful to computers will unleash a revolution of new possibilities. Scientific American, May 2001.
Bikakis, N., Tsinaraki, C., Gioldasis, N., Stavrakantonakis, I., & Christodoulakis, S. (2012). The XML and Semantic Web Worlds: Technologies, Interoperability and Integration. A survey of the State of the Art. In I. E. Anagnostopoulos, M. Bieliková, P. Mylonas & N. Tsapatsoulis (Eds.), Semantic Hyper/Multi-media Adaptation: Schemes and Applications. New York: Springer.
Burke, J. J. (2009). Neal-Schuman Library Technology Companion: A basic guide for library staff (3rd ed.). New York: Neal-Schuman Publishers.
DiNucci, D. (1999). Media: Fagmented Fututre. Print Magazine, 32, 221-222.
Hickson, I. (2011). HTML is the new HTML5.  Retrieved from http://blog.whatwg.org/html-is-the-new-html5
O'Reilly, T. (2005). What Is Web 2.0: Design Patterns and Business Models for the Next Generation of Software. O'Reilly. Retrieved from oreilly.com/lpt/a/6228

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